Client Resources

Our team of experienced veterinarians, technicians, and administrative staff work together to provide the highest quality care to every animal that walks through our doors. We pride ourselves on being at the forefront of veterinary medicine, utilizing the latest technologies and techniques to ensure the best possible outcomes for our patients.


For clients joining us from outside Ottawa, we have negotiated preferential rates at the nearby Holiday Inn & Suites Kanata. Please use this link if you would like to book a pet-friendly room at Holiday Inn & Suites Kanata.


Stay tuned for a list of downloadable PDFs intended to provide additional information for owners on conditions or care following medical procedures or surgeries.

What to Expect in an Emergency

When your pet has an emergency, it can be a very stressful time. We are currently open for urgent cases (such as ear infections, urinary tract infections, upper respiratory tract infections, anal gland infections, etc). Please check with Capital City Specialty & Emergency Animal Hospital (613 244 7387) for availabilities prior to coming to the hospital. We expect to be able to provide 24/7 urgent care and emergency services by late summer 2023.

What to Expect From a Referral

Patients who are seeing one of our board-certified veterinary specialists will have a referral request submitted by their family veterinarian to provide the relevant information to our doctors. Our team will reach out to schedule an appointment for your pet once we receive this request. Our doctors will review this information as well as previously performed tests, perform their exam and formulate the best treatment plan for you and your pet. We will keep both you and your pet’s general practitioner updated throughout.